777jaya Privacy Policy – We Protect Your Data Like Our Own

1 Introduction

777jaya understands that personal data is valuable and sensitive. We take our responsibility as custodians of your data seriously and operate in accordance with strict privacy principles.

The 777jaya platform is built with privacy in mind from the ground up — meaning we only collect data that is genuinely necessary to provide our services, and we never sell your personal data to any third party for their own commercial purposes.

2 Data We Collect

Depending on how you interact with the 777jaya platform, we may collect the following types of personal data:

Personal Identification Data

Financial & Transaction Data

Platform Activity Data

Technical & Device Data

We also collect identity verification (KYC) documents such as a copy of your MyKad and proof of address when required to process withdrawals or meet compliance requirements. All such documents are stored with full encryption and restricted access.

3 How We Use Your Data

The personal data we collect is used solely for legitimate purposes directly related to delivering 777jaya's services. Below are the primary purposes for which your data is used:

• Account management — to register, verify, and manage your account on the 777jaya platform.
• Transaction processing — to process deposits, withdrawals, and all financial activities related to your account.
• Identity verification (KYC) — to safeguard your account security and comply with international compliance requirements.
• Fraud prevention — to detect and investigate any suspicious or unauthorised activity on the platform.
• Service improvements — to analyse usage patterns and improve platform features based on real user feedback.
• Customer communications — to send account information, security notifications, and relevant service updates.
• Related Promotions — to keep you informed about bonus offers and promotions that may match your interests, based on the preferences you have set.
• Legal compliance — to fulfil applicable legal and regulatory obligations.

4 Data Sharing

777jaya does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in certain circumstances, we may share necessary information with the following parties:

• Authorised payment providers — to process your deposits and withdrawals securely. Information shared is limited strictly to what is needed to complete the transaction.
• Third-party game providers — to enable you to access games within our platform. Data shared is limited to player identifiers and the session information required.
• Technical service providers — such as cloud infrastructure providers and security services that help us operate the platform safely and efficiently.
• Relevant authorities — when lawfully required by applicable laws, court orders, or relevant regulatory authorities.
• In the event of a merger or acquisition — if 777jaya is involved in any such business transaction, user data will be transferred under privacy terms no less stringent than this policy.

All third parties receiving your data from 777jaya are bound by strict confidentiality agreements and are required to protect your information to a standard equal to or higher than this policy.

5 Data Security

Protecting your personal data is one of 777jaya's highest technical priorities. We implement multiple layers of security to ensure your information is always safeguarded:

• 256-bit SSL encryption on all data transmissions between your device and our servers.
• At-rest data encryption for all sensitive information stored in our databases.
• Strict access controls — only authorised personnel with a legitimate business need may access personal data.
• Two-factor authentication (2FA) available to player accounts for an added layer of protection.
• 24/7 threat monitoring by a dedicated cybersecurity team that monitors and responds to any suspicious activity.
• Regular security audits by independent third parties to identify and address any vulnerabilities.
• Incident response plan that is documented to ensure a swift and orderly response in the event of any data breach.

6 Cookies & Tracking Technologies

777jaya uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the 777jaya platform.

7 Data Retention & Deletion

777jaya retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and regulatory obligations.

• Active account data — retained for as long as your account remains active and in use.
• Financial transaction data — retained for a minimum of seven (7) years in accordance with international financial compliance requirements.
• Security log data — retained for 12 months for incident investigation purposes where necessary.
• Closed account data — critical data is retained for 5 years after account closure before being securely deleted, subject to legal requirements.

When your data is no longer needed, 777jaya will securely delete it using industry-recognised deletion methods to ensure it cannot be recovered.

8 Your Privacy Rights

As a 777jaya platform user, you have the following privacy rights, which we fully respect:

All privacy rights requests will be processed within 30 working days. If your request cannot be fully fulfilled due to overriding legal obligations, we will clearly notify you of the reasons.

9 Children's Privacy

The 777jaya platform is strictly for users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

If we discover or become aware that we have collected data from a minor, we will take immediate steps to delete that information and close the account in question. If you are a parent or guardian who believes your child has registered on our platform, please contact our support team immediately.

10 Third-Party Links & Services

The 777jaya platform contains links to certain third-party websites or services, such as game providers and payment processors. This Privacy Policy applies to the 777jaya platform only.

We are not responsible for the privacy practices of those third-party services. We recommend reading their privacy policies before providing any personal information to them. That said, all third-party providers we work with are bound by confidentiality agreements requiring them to protect our users' data to strict standards.

11 Policy Amendments

777jaya reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you via email or in-platform notification at least 14 days before they take effect.

The "Last Updated" date at the top of this page will always reflect the latest version of the policy. We encourage you to review this page periodically. Continued use of the 777jaya platform after any amendments take effect will be considered acceptance of the updated privacy terms.

12 Contact Us

If you have any questions, concerns, or wish to submit a request regarding your privacy rights, please contact our privacy team through the following channels:

• Privacy Email: [email protected]
• General Support: [email protected]
• Live Chat: Available on the platform, 24 hours a day, 7 days a week

Our privacy team will endeavour to respond to all enquiries within 14 business days. For cases requiring further investigation, we will keep you updated on progress within that timeframe.